Payment Details
Calculation of Costs
Order process consist of 2 payments. 1st payment is for the purchasing of your items. 2nd payment is for the freight forwarder to ship items to Singapore.
You can choose to self collect at Bedok to save on the local delivery charges!
You can choose to self collect at Bedok to save on the local delivery charges!
Exchange rate of 4.7 is after deducting credit card fees and there's no agent fees as I'm ordering directly, so I'm just looking for people to share shipping with me :)
(Rates updated as of 20th Oct)
(Rates updated as of 20th Oct)
Payment Methods
POSB/DBS and OCBC funds transfer is accepted, it can be done through iBanking or ATM transfers.
If you do not have a bank account, you can deposit the cash at counters through the tellers or meet me at Bedok to make payments first.
If you do not have a bank account, you can deposit the cash at counters through the tellers or meet me at Bedok to make payments first.
Ordering Process
A simple tutorial on how to order from Taobao is done here.
What is kuaidi (快递), why do I have to pay for it?
This amount is for the China sellers to dispatch the goods to the freight forwarder before they can compile the goods and calculate a final shipping charge to deliver to Singapore.
Can i modify or cancel my orders?
Orders will be placed once payment is made, hence orders cannot be amended or cancelled.
Shipping Process
By default I will be using air shipment(4PX递四方) which is $9.15 for the first 500g and $2.60 for subsequent 500g. The shipping will be calculated and divided among all items.
An example: Total weight of all items is 2kg = $9.15 + (3x$2.60) = $16.95, after which we divide by 2000g to get $0.00848 per gram. So if your items weigh 500g, you will be paying $4.24 for shipping.
Based on past experiences, it takes about 2-3 weeks for the whole process to complete provided the China sellers dispatch the goods on time and there's no problems at customs. Orders that include liquid products will not be accepted.
(Updated 6th July, 4PX递四方 increased their shipping charges.)
(Updated 6th July, 4PX递四方 increased their shipping charges.)
Why is my item charged a higher weight than its actual weight?
Volumetric weight is calculated based on the space it occupies. Chargeable weight is the parcel's final weight when it's shipped. If you item is bulky - it is likely that the volumetric weight is much higher and hence you will be charged the higher of the both weight. Items such as shoes and bags usually will incur volumetric weight charges.
Local Delivery
Self collection
Self collection is available only at Bedok Singpost or Bedok Mrt Station.
Local Delivery Charges
Both normal and registered mails will be sent out via Singpost and the charges are determined by the weight of items. Registered mail will cost an additional $2.24 and is a much safer option as there's a tracking number provided.
If you have any other questions, feel free to ask me at candy_lovexx@hotmail.com :)
If you have any other questions, feel free to ask me at candy_lovexx@hotmail.com :)
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